disney plus black screen problem solved

Disney Plus Black Screen Issue on Smart TV: How to Fix it?

People occasionally experience issues with Fixing Disney Plus Black Screen, even though the app is robust. It is one current problem with the line; several customers have reported running into it, and many have added that the screen stayed black for a time.

As of right now, Disney Plus has 118.1 million paid subscribers worldwide, a significant increase from 92 million in 2020. The on-demand streaming service currently offers over 7000 episodes and over 600 movies, and the selection keeps expanding. The platform can be accessed online, on mobile devices, and on smart TVs.

The strategies listed below can help you if you’re having the same problem and want to solve it.

Related Articles: How to Fix Disney Plus Stuck on Loading Screen?

How To Fix Disney Plus Black Screen Issues on Sony, and LG Smart TVs?

The troubleshooting methods are mentioned below. Try them out one-by-one:

Restart Your Smart TV

The majority of momentary faults can be resolved by restarting electronic gadgets, and smart TVs are no exception. Many consumers reported that resetting their televisions fixed the issue. So, follow the instructions below to restart your TV.

  • Close all active TV-connected programmes.
  • In the meantime, turn off the Smart TV and wait a few seconds.
  • Restart the Disney Plus app after turning on the TV to see if it is functioning properly.

Check for Disney Plus Servers

The Disney Plus server is another element that could be the root of the black screen problem. Disney Plus uses a variety of servers to run, therefore it’s possible that the server is the cause of the problems. Therefore, it is usually preferable to check the servers before continuing.

Check if there’s an issue with the internet 

The Disney Plus service could be interrupted by a problem with your internet connection, which could also affect other internet-based services. Therefore, it becomes crucial to inspect your interconnection since it occasionally may also be a cause of issues.

Check internet speed

You could also try testing your internet connection’s speed. The internet frequently functions, but the connection speed makes it difficult to load the content of applications and services. Your internet connection may be experiencing this, which could explain why your screen is going dark.

Restart Router/modem

Do you still have this problem? If so, try rebooting your modem or router. For you, this might be the solution. Turn off your router first, then wait a little before turning it back on. Finally, turn it on to see if the problem has been fixed.

Related Article: Disney Plus Error 1019 – How to Fix it?

Uninstall and Re-install the application

Sometimes, an older version of the application or one that is not very compatible with your device may be the source of the issue. Installing the most recent version of the services after uninstalling the presently operating programme from your device can solve these problems. Disney Plus Black Screen issue could be resolved in this way.

These are a few simple solutions to the Disney Plus black screen problem, but if the issue persists, contact the Disney Plus support staff. Give them more details about your problem, and they’ll work quickly to find a solution.

Activate Disney Plus

We have comprehensive step-by-step guides for every supported device if you want to learn how to activate Disney Plus on another device. To choose your device and view detailed activation instructions, choose one of the links below:

Activate Disney plus on – Smart TV, Fire TV, Apple TV, Samsung TV, Xfinity, Chromecast, Sony, Philips via disneyplus.com/begin

Reference Link: https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=5ffd723ddb2b7c58092461bb1396199b